Blumarino

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Information on Purchases, Shipping, and Returns

At Blumarino Leather, customer satisfaction is our top priority. Below, we detail the different processes for purchases, shipping, and returns.

At Blumarino Leather, we strive to provide the highest quality products and exceptional customer service. We are here to resolve any issues and ensure your complete satisfaction.

Shipping Methods:

Experience our personalized service by visiting our store in Bogotá. Make your purchase online and select “Pick Up In-Store” as the shipping option. Once your order is ready, you will receive a notification to pick it up, giving you the opportunity to see and feel your product in person before taking it home.

We offer fast and secure delivery within the city through our express courier service. Place your order and select this option to receive your purchase at your home or office within a set timeframe. Real-time updates will keep you informed about the status of your delivery.

For customers outside Bogotá but within Colombia, we guarantee efficient and reliable nationwide shipping. Your order will be carefully packaged and shipped using trusted courier services to ensure fast and secure delivery, with online tracking for your peace of mind.

We extend our reach internationally to serve customers around the world. When placing your order from outside Colombia, select the international shipping option. We work with reliable logistics partners to ensure your purchase arrives safely and efficiently at your location, complying with customs regulations and providing online tracking.

Shipping Process:

  • Orders will be processed within [8] business days from the payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • We offer various shipping options, including citywide, nationwide, and international delivery.
  • The choice of shipping method and associated costs will be displayed during the checkout process.
  • Shipping times vary depending on the location and the selected shipping method.
  • Estimated delivery times will be provided during the checkout process.
  • A tracking number will be provided once the order has been shipped.
  • Customers can track the status of their order through our website or via the provided link.
  • Customers are responsible for providing an accurate and complete shipping address when placing their order.
  • We are not responsible for lost or returned shipments due to incorrect addresses.
  • In exceptional cases, such as severe weather conditions or logistical issues, shipments may experience delays. In such situations, we will contact customers to inform them of any inconvenience.
  • We offer international shipping to certain destinations.
  • Customers are responsible for any customs duties or other charges related to international shipments.
  • We offer free shipping for orders that meet certain criteria.
  • Details and requirements will be specified during promotions or in the shipping section of our website.
  • We reserve the right to modify or update this policy at any time. Updates will be reflected in the revision date.

Return Process:

  • Returns must be requested within 30 days of receiving the product.
  • The product must be in new, unused condition with all original tags and packaging.
  • Returns must be requested within 30 days of receiving the product.
  • The item must be in new, unused condition with all original tags and packaging.
  • Returns must be requested within 30 days of receiving the product.
  • The product must be in new, unused condition with all original tags and packaging.
  • Returns must be requested within 30 days of receiving the product.
  • The product must be in new, unused condition with all original tags and packaging intact.
  • At this time, we do not offer direct exchanges. We recommend returning the product and placing a new order.

International Purchases and Shipping with DHL:

  • Product Selection: Browse our online store and select the leather products you wish to purchase.
  • Shipping Information: During checkout, provide your complete and accurate shipping address.
    Shipping Method: Choose DHL as your international shipping option to ensure safe handling and fast delivery.

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  • Delivery Time: Delivery times vary depending on the location, but DHL offers express services that typically take between 3 to 7 business days.
  • Shipment Tracking: Once your order is processed and shipped, you will receive a DHL tracking number so you can monitor the progress of your shipment in real time.
  • Security and Reliability: DHL is globally recognized for its secure and efficient handling of shipments, ensuring your purchase arrives in perfect condition.
 

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  • Shipping costs are automatically calculated at checkout based on the package weight and destination.
  • For any inquiries related to international shipping, our customer service team is available to assist you and ensure your shopping experience is seamless.

With Blumarino Leather Studio and DHL, you can be confident that you’ll receive high-quality products with the reliability and speed you deserve—no matter where in the world you are.

Payment Methods:

Visit our physical store in Bogotá and make your purchase directly on-site. We accept cash, debit, and credit card payments to give you flexibility when purchasing our products.

We make your online shopping experience easy with secure and convenient methods. We accept credit/debit card payments, as well as other electronic options like PayPal and Payoneer. Your financial information is protected through advanced encryption systems.

We offer the bank transfer option for those who prefer this method. Upon completing your purchase, you will receive detailed instructions to make the transfer. Once the payment is confirmed, we will proceed with shipping your order.

For added convenience, we offer cash on delivery for deliveries within the city. You can pay in cash or by card when receiving your order at your home or office.

Explore the installment financing option to make your purchase more flexible. We partner with ADDI to offer payment plans that suit your needs.

Payment with ADDI

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